1. What am I known for? (Identity)
Chapter 3 describes how leaders can shape an organization-wide identity, then help individuals use their personal strengths to foster that identity and succeed at work. It also describes how leaders shape organizational strengths (capabilities) to build an abundant corporate identity or brand, turning external stakeholder expectations into internal corporate actions.
Principle 1: Abundant organizations build on strengths (capabilities in an organization) that strengthen others.
2. Where am I going? (purpose and motivation)
Chapter 4 offers suggestions for how leaders create purposeful organizations that help employees’ personal ambitions match organizational goals. When our personal goals align with the organization’s goals, work feels like a meaningful extension of our private journey. As we both own and personalize our company’s mission, we find opportunities to impact broad societal problems we care about.
Principle 2: Abundant organizations have purposes that sustain both social and fiscal responsibility and align individual motivation.
3. Whom do I travel with? (Relationships and Teamwork)
Chapter 5 suggests specific ways leaders can strengthen positive work relationships that enhance teamwork. These work relationships make even difficult work more doable. Our meaningful work relationships include friendships, mentoring relationships, and professional networks. Research on high-performing teams explores the ways teams coordinate the efforts of many people to solve complex problems. Although teamwork is itself more complicated than working alone, it also allows team members to reduce complexity by specializing. Research suggests that high-performing teams operate with clear purposes, good governance, positive team member relationships, and the ability to learn.
Principle 3: Abundant organizations take work relationships beyond high-performing teams to high-relating teams.
4. How do I build a positive work environment? (Effective work culture or setting)
Chapter 6 suggests ways leaders can create and sustain positive routines to foster effectiveness, efficiency, and meaningful connection. Leaders can tolerate cynical, negative, and demeaning cultures, or they can encourage constructive, affirming, and uplifting cultures. Leaders shape these cultures by their words and deeds. These cultures replace individual isolation with corporate connection.
Principle 4: Abundant organizations create positive work environments that affirm and connect people throughout the organization.
5. What challenges interest me? (personalizing and contributing work)
As leaders engage both teams and individuals in challenges we enjoy they engage our hearts as well as our minds, as Chapter 7 discusses. Different people find different kinds of work easy, energizing, and enjoyable and different types of problems meaningful. Leaders need to adapt broad general challenges to individual requirements and predispositions.
Principle 5: Abundance occurs when companies can engage not only employees’ skills (competence) and loyalty (commitment), but also their values (contribution).
6. How do I respond to disposability and change? (Growth, learning, and resilience)
Chapter 8 reviews how leaders can encourage learning and resilience. Abundance is less about getting things right and more about moving in the right direction. Resilience reflects a positive outlook on work and shapes learning for the future rather than lamenting on the past.
Principle 6: Abundant organizations use principles of growth, learning, and resilience, to respond to change.
7. What delights me? (Civility and happiness)
When leaders encourage civility and delight in how work is done, they go a long way toward creating a sense of abundance, as shown in chapter 9. These sources of delight are highly personal, depending on the personality of the leader and the requirements of the employees.
Principle 7: Abundant organizations not only attend to outward demographic diversity but to the diversity of what makes individuals feel happy, cared for, and excited about life.